Amazon Vs. Home Depot (Which Is Cheaper, Shipping, Service, Returns + Customer Service)

It can be challenging to decide whether shopping at Home Depot or Amazon is the best option for home repair and construction products.

Therefore, this article will compare Home Depot and Amazon and help you decide which is the better shopping destination, so keep reading!

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Amazon Vs. Home Depot In 2024

Both Amazon and Home Depot offer an extensive catalog of home appliances and tools in 2024. Although shoppers may find savings on lesser-known brands and small appliances on Amazon, larger appliances are typically cheaper at Home Depot. Home Depot also offers multiple options for product financing for individuals and commercial shoppers not available with Amazon.

To compare services, products, and more available for home repair shoppers at Amazon and Home Depot, keep reading!

What Products Can Be Found at Home Depot?

At Home Depot, shoppers can find a wide range of products in its stores and on the company website. Home Depot sells major appliances, tools, home decor, and more.

In addition, Home Depot also offers services such as installation and repairs, which Amazon does not provide.

Some of the popular appliance and tool brands found at Home Depot are:

LG
Whirlpool
Samsung
GE
DeWalt
Ryobi
Rubbermaid
Black & Decker

What Home Repair and Construction Products Are Found on Amazon?

Although the Amazon website does not offer the same range of products as Home Depot, many of the same products can be found on the site.

Amazon specializes in selling small appliances, home decor, and other household items.

Therefore, if you are looking for larger appliances and home repair or construction products, Amazon is not the best option.

Like, Home Depot, Amazon offers several big names for home appliances and tools like:

Frigidaire
Black & Decker
RCA
Samsung
DeWalt
Rubbermaid
FASTPRO
DuraTech

What Is the Price Difference Between Home Depot and Amazon?

When comparing prices, shoppers will notice the price difference between Home Depot and Amazon depends on the product they are looking for.

Usually, Home Depot has cheaper products than Amazon, but there are instances where Amazon will be more affordable.

For example, Amazon offers several lesser-known brand appliances and very inexpensive tools.

Also, AmazonBasics is Amazon’s discount product line and has tools and small appliances like this 142-piece household tool kit that is only $24.14.

In comparison, Home Depot has a 134-piece tool kit for $69.97.

However, Home Depot also has weekly ad circulars that provide discounts on certain things.

Furthermore, military and veterans can receive 10% of their purchases any day of the week. For more information on this program,

Home Depot also offers multiple ways to finance large purchases. Some of the financing options available are:

Commercial Account

With commercial accounts, business owners can pay by invoice and itemize purchases.

Is Home Depot Online More Expensive Than In-Store?

Although products are the same price on Home Depot’s website in the stores, the website offers a broader range of products.

Moreover, the website has special sections for store specials, promotions, and even coupons!

How Reliable Is Shipping at Home Depot Compared to Amazon?

Both Home Depot and Amazon have multiple options that make shipping very reliable for shoppers. Consider the following comparison:

Home Depot Shipping

Because of the multiple ways for shoppers to receive their orders, shipping from Home Depot is very reliable.

First, Home Depot provides free standard delivery for all orders over $45, including most major appliances.

With standard delivery, orders can be received in 3-5 business days for parcel ground delivery and up to 10 days for home delivery.

In addition, more than a thousand products are eligible for free 2-day delivery as indicated at checkout.

Furthermore, shoppers can also schedule times they are available to be home to receive a delivery from the website.

For shoppers who would instead pick up their orders, there are two convenient options.

With free curbside pickup, shoppers can come to stores and safely pick up orders from 9 am to 6 pm on any day of the week.

Alternatively, many online orders are eligible to be picked up in-store within a few hours, depending on product availability.

Amazon Shipping

Similarly, Amazon shipping is also reliable because of the many shipment options available. First, all shipments from Amazon are covered by the company’s Guaranteed Delivery policy.

If Amazon misses the scheduled delivery date due to circumstances other than a strike, natural disaster, or severe weather, shoppers can receive a refund.

With an Amazon Prime membership, buyers are eligible for:

Free next-day delivery (on select items)
Free 2-day delivery
Same day delivery (No cost in select locations with orders over $35, otherwise $2.99 per order)
Free Amazon Day delivery (twice per week)

In addition, shoppers can easily track their orders up to delivery time from their account page.

Which Store Has Better Customer Service- Home Depot or Amazon?

Again, the customer service for these companies is very similar. Both offer customers the ability to contact them for support via chat, email, and phone.

Unfortunately, based on TrustPilot customer reviews, they both have poor customer satisfaction ratings related to shipments and how customer service representatives interact with customers.

To know more, you can also read our posts on Amazon vs Flipkart, Amazon vs Best Buy, and Amazon vs Costco.

Conclusion

Both Home Depot and Amazon have their pros and cons, but in the end, it depends on what you are looking for and what is most important to you.

Home Depot is a better option if you are looking for a broader range of well-known products, lower prices, and installation/repair services. However, Amazon is a better choice if you are looking for convenient shipping options.

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